LEGAL

SHIPPING POLICY

We work hard to ensure every DYNK paddle reaches you safely and as quickly as possible. This Shipping Policy outlines how orders are processed, shipped, and delivered.

01

Order Processing

Orders are typically processed within 1–3 business days after successful payment confirmation.

Orders placed on weekends or public holidays may require additional processing time.

02

Shipping Coverage

DYNK currently ships across India.

At this time, international shipping may not be available for all regions.

For international inquiries, please contact DYNK directly.

03

Delivery Timelines

Estimated delivery timelines:

  • Metro Cities: 2–5 business days
  • Non-Metro Cities: 4–8 business days
  • Remote Locations: Delivery timelines may vary

Delivery estimates are provided as guidance and are not guaranteed.

04

Order Tracking

Once your order has been dispatched, you will receive shipping confirmation and tracking details through the contact information provided during checkout.

05

Shipping Delays

While we strive to meet estimated delivery timelines, delays may occur due to:

  • Weather conditions
  • Courier partner disruptions
  • Operational constraints
  • Public holidays
  • Events beyond our reasonable control

DYNK is not responsible for delays caused by third-party logistics providers.

06

Damaged Shipments

Please inspect your package upon delivery.

If the package appears opened, damaged, or tampered with, please refuse delivery and contact DYNK immediately.

Customers should report shipping-related issues within 48 hours of delivery.

An unboxing video may be requested to support claims relating to shipping damage or missing items.

07

Lost Shipments

If your tracking information shows no movement for an extended period or you believe your shipment may be lost, please contact DYNK.

We will work with our logistics partners to investigate and resolve the issue.

08

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

Promotional free-shipping offers may be introduced from time to time.

Questions About Shipping?

playdynk@gmail.com

DYNK201, 2nd Floor, Shiv Hem Building
Junction of Tilak Road & S.V. Road
Santacruz West
Mumbai – 400054
Maharashtra, India