Our goal is to deliver every DYNK paddle exactly as intended. While all sales are considered final, we will always assist in the rare event of a manufacturing defect, transit damage, or incorrect shipment.
At DYNK, every paddle is carefully inspected before dispatch. Due to the limited-production nature of our products, all sales are considered final.
Returns, exchanges, or refunds are only accepted in cases where:
DYNK does not accept returns, exchanges, or refunds for:
You may be eligible for a replacement or refund if:
All requests are reviewed individually.
To request support, contact us within 48 hours of receiving your order.
Please include:
Customers may be requested to provide an unboxing video when reporting shipping damage, missing items, or incorrect deliveries.
Once the product is returned and inspected, DYNK will determine whether the issue qualifies under this policy.
Products returned without prior approval will not be accepted.
Where possible, approved claims will be resolved through a replacement product.
Replacement shipments are generally dispatched within 4–7 business days after inspection and approval.
If a replacement product is unavailable, DYNK may issue a refund.
Approved refunds are processed to the original payment method within 7–10 business days.
Please note that banks and payment providers may require additional processing time.
DYNK201, 2nd Floor, Shiv Hem Building
Junction of Tilak Road & S.V. Road
Santacruz West
Mumbai – 400054
Maharashtra, India
